Missing result data

Technical Support and Questions

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jiandanyidian

Aug 2018

Hello,I collecting data using the mobile app, and successfully upload data manually(using Upload All), however, some data is missing in the Web version. So, what is the cause of the problem? How to solve it? Most importantly, the data is very important, can you help retrieve the data? I would be very grateful for help. https://photosynq.org/projects/relative-chlorophyll-content-zhangpeng-20180819/explore

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    Aug 2018

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    Aug 2018

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Colleen Rocha

Aug 2018

Good Morning,

In order to determine what is causing this issue, we will need some additional information. Could you please contact our support team at support@photosynq.com and supply the file information and what data points seem to be missing so we can further investigate.

Thank you,

Colleen Rocha Client Support PhotosynQ, LLC