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Technical Support and Questions
Yi-Bo Chen
Nov 2018
Hi everyone,I am trying to load my data using the web application, but as soon as I click on load the entire application is not responsed.
Does anyone encounter the same problem? Is there any solution for this? I really need the data, because re-measurement is impossible. Thank you and looking forward to any response.
Project name :Getting Started with MultispeQ
E-mail:chenyibo1213@126.com
Sebastian
Nov 2018
Hi,
judging from your first screenshot, the app is loading just fine. You just have not selected any data to visualize. Use the add button to select a subset of data (also, check this Tutorial).
The second screenshot, shows the viewer loading data. This can take a while, since you are downloading more than 8000 data points. When you have a slow connection, it might time out and you have to reload the dataset.
I would strongly recommend to create your own project to collect data. The Getting Started with MultispeQ is a project for users to test and get familiar with Instrument and platform.